| Question
3 - |
What can you tell me about the security on this site? |
| Answer
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This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both on-line and off-line. When you submit sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information off-line. All of our customer's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personal information. Our employees must use a password to access this information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customer's information is protected. Finally, the servers where we store your personal information is kept in a secure environment. |